Analyzed findings from usability tests and contextual inquiries into reports and communicated the findings to other team members. Salary estimates are based on 616 salaries submitted anonymously to Indeed by user experience researcher employees, users, and collected from past and present job posts on Indeed … This led to a change in development strategy for OneNote for iOS. Delivering user research and information architecture projects for a range of clients. The Bureau of Labor Statistics reports that there are three related industry positions that show exceptional promise — Software Development and IT, User Experience Design, Product Management and Project Management. … Recruited certified professional organizers as subject matter experts to get perspective on process, tasks and goals of customers. Create a Resume in Minutes with Professional Resume Templates. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree. Defined goals and metrics for researching and testing multifaceted intranet environments, Developed detailed test plans, test scripts, user flows, user personas, and training materials, Conducted both quantitative and qualitative data analysis on data gathered from focus groups, one-on- one interviews, surveys, and remote and local user testing, Presented recommendations and solutions to clients that met both user expectations and business, Conducted requirements-gathering interviews, designed and implemented user surveys; Facilitated card-sorting and tree-testing via Optimal Workshop, Moderated task-based user tests and A/B tests of prototypes and wireframes, Investigated user behavior and market demographics; Created storyboards using Adobe Illustrator and InDesign, Analyzed and synthesized qualitative and quantitative data to distill meaningful findings to inform information architecture design process, Collaborated closely with IX Design team in creation of wireframes and process maps using MS Visio and Axure, Utilized Adobe InDesign and MS Excel and PowerPoint to produce visually dynamic reports for each phase in the research, analysis, and design process; Presented reports to stakeholders. Interaction design 5. • Continuously broaden knowledge to adjacent energy topics, and build external ... • Strong problem-solving skills and proven p... • Hands on coding experience in C/C++ and/or... • Strong mentoring, analytical, and communic... • Work with product managers, designers, developers and partners to prioritize DaVita’s research needs in an exciting, growth-driven environment Usability research; planning and execution, producing and presenting reports, Conducted lab based usability studies on wireframes, mockups, prototypes, websites, Created personas, produced site path options audit, Led iterative user research for all TurboTax in-product upsells (a $400 million dollar business group) to optimize concepts, design and messaging prior to A/B testing, Regularly used eye-tracking research to share insights on how to improve key TurboTax screens from a messaging & design perspective to increase product completion rates, Worked closely with web analytics to propose A/B tests and design hypotheses for concept recipes, and also understand the "whys" behind A/B test wins, Created personas, led heuristic reviews, & visualized customer flow maps in Illustrator, Managed and analyzed quantitative surveys in SPSS for various areas of the TurboTax product, Worked closely with designers, PMs, writers & engineers in cross-functional teams. ), Conducted user research (Areas: Usability of software interfaces; Cockpit design for Chinese pilot; Comfort & Fit design for personal protective equipment), Was a core member of "Comfort & Fit" Center of Excellence, Prepared and conducted End to End testing, heuristics review and inner research project, Developed and maintained End to End testing script management database system, Assisted Senior UX Researchers in the analysis and interpretation of user testing result. Final Thoughts. Fluent in English, ASL, Greek, and Latin. I created and led user experience efforts across all Apple development at [company name], focusing on the user experience for the award-winning Outlook:Mac 2011 and OneNote for iOS. Close collaboration with designers and engineering teams for the implementation of research recommendations. • Proficiency with current tools for web and mobile... • Excellent written and oral communication s... • Excellent communication skills including e... • Demonstrate excellent communication skills... • Initiate, lead and support global technology programs utilizing Eaton’s product development processes including Gate Reviews, Technology Reviews, and Project Reviews Interest in learning and perfecting your user experience research toolkit, and continuously evolving! User Experience Manager. If you’ve been working for a few years and have a few solid positions to show, put your education after your ux researcher experience. UX RESEARCHER Resume Example Resume Score: 100%. Developed methods for measuring users' emotional responses to using productivity software. Just like the Junior UX Researcher, the Senior UX Researcher works closely with the Product Design, the Marketing, and Brand Strategy departments in validating new concepts and improving on the existing products for the purpose of enhancing the user experience. 8+ years of intensive anthropological research, a passion for HCI and accessibility. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Conducted focus groups and 1:1 interviews with early iPad adopters to understand first impressions, early usage patterns, and aspirations for tablet computing. Led longitudinal multi-method research in collaboration with the marketing and branding teams to understand the relationship that Mac users have with their Macs, identify how that relationship impacts their feelings towards the Mac and Mac applications, and identify areas where the Macintosh Business Unit could improve the user experience and tap into users' existing positive relationship with the Mac. • Participate in technology strategy development along with Eaton’s Businesses and develop technology road maps Nearly every job hunter has one part of the job application process that they hate – creating a resume, designing a portfolio, preparing for a job interview or writing a cover letter. Provided research guidance across multiple projects running concurrently. Research recommendations across multiple usability studies on procurement application increased user satisfaction and ease of use of the tool. • Experience in bioinformatics and use of computational algorithms to address complex biological questions is desired Dear Sir/Madam, I would like to be considered for the User Researcher position advertised on your website. This work resulted in product impact across the organization and a better user experience for Microsoft Office customers as measured through annual product satisfaction surveys and version comparison studies. This led to bringing Outlook to the Mac for the first time. Independently supported multiple projects within the Windows Gaming Experiences group by converting product team requests into testable questions, conducting research, and being the user advocate in team meetings. Identify and Create a Research Plan to Address All High Priority Areas: Discussed with each product team their key concerns, technical restraints, and timeline then created and executed a research plan that supported all product teams in a timeframe that allowed for greatest product impact. Conduct surveys determining end-user's satisfaction and needs in using products, Sole researcher on a Customer Experience team responsible for supporting a multinational agency style UX, Responsible for managing multiple concurrent projects through all stages of research including participant, Conduct rapid research using a mobile usability lab setup to allow for quick turn around and support of the Agile. Worked directly with product teams to show how user research could improve their products through both professional insights and conducting research. Don’t over design your resume when looking for a UX job. Languages. Work on cross-functional teams with interaction and visual designers, developers, and strategists, Responsible for the overall direction, coordination, implementation and completion of specific projects within the research and web development groups, Expertise testing websites, emails, direct mail, applications and prototypes for a wide range of clients spanning the healthcare, insurance, retail, banking and hospitality industries, Coordinates user research and usability testing to improve customer experiences for clients by conducting heuristic evaluations, moderating sessions, authoring reports, pulling participant quotes, creating video highlight reels, presenting final reports to clients — all while utilizing a state of the art lab with eye tracking and emotional testing software, Concurrently managing 3-4 projects; completed 75+ projects for 20+ clients in 2014. The UX resume’s headers serve key importance to present structured and critical information about you. Analyzed interviews for thematic consistency. Visual design 6. The role consisted of conducting various types of research studies throughout the product life-cycle. As GitHub’s first UX Researcher, I successfully built a UX research practice from the ground up, integrating research into the company’s culture, development process, and design principles. • Work a variable schedule that could include day, evening and night shifts, weekends and holiday... • Knowledge of, and ability to apply, IRB an... • Demonstrated ability to communicate sensit... • Strong interpersonal skills, including the... • Experience in molecular biology and cell culture techniques is required Recruited to promote usability studies and incorporate results in design decisions in desktop and mobile projects. Influenced collaboration by developing and integrating a UX Rhythm into the engineering cycle. Developed creative approaches and methodologies for researching complex user experience problems. This means carefully studying the job and the company offering it before crafting a resume that fits it perfectly. User Experience Research Manager, GitHub, SF, March 2013 – March 2016. Usability evaluation 3. Helped UX design team to create, evaluate, and iterate rapid UI prototypes to support key design decisions early and often throughout the design process. The results were interviews that guided future research and models of potential customers of robotic products. Utilized a range of research techniques. Arranges testing materials - ensuring that there are an appropriate number of collated copies of moderator''s guides and participant demographics for the test and observation rooms, Strong project management skills to effectively manage multiple projects with multiple stakeholders, Strong communication skills and comfort interacting with and influencing stakeholders in varied roles and at varied levels of the organization, Strong organizational, writing, and verbal skills. You need to demonstrate that you can have an impact in your roles and are a good culture fit. It’s the one thing the recruiter really cares about and pays the most attention to. Strong understanding of strengths and weaknesses of different research methods, and when and how to apply them during stages of product development, Industry experience conducting user research using a range of qualitative and quantitative user methods, Experience with design tools, including Axure, Balsamiq, Invision, Proto. Reviewed literature on the subject of home organization including product marketing plans, scholarly papers and technical journals to develop surveys for subject matter expert. | Written by Tara-Lee York, participant in the Design Writing Apprenticeship Demonstrated passion for mobile, apps or development environments, UX experience (this could be design or research experience). User experience leadership These are ‘competencies’ but to properly understand them we need to identify the behavioursthat underlie them. My friend (insert name here) referred me to the interaction design position at (insert company name here) in which the th… Mentor level 1 or 2 employees This led to UX improvements in the first service pack, changes to the installation process for the next edition of Office:Mac, and changes to technical support to better meet user needs. and skills in creatively presenting research, Experience designing user experiences for mobile. What behaviour… An introduction is what will set the tone of the cover letter and your experience. An User Researcher resume has to go beyond the basic certifications employers expect. What's the Best Format for a UI Resume or UX Resume? Example: My name is Tiffany and I am a 4th year interaction designer at California College of the Arts. Conducting UX research (U.S. and International) for Web and internal apps from Finance, HR, Law and Corporate Affairs (LCA) and Business intelligence groups in MSIT using various methodologies including usability studies, benchmark studies, interviews, card sort and expert reviews. These findings were used to drive the creation of a robotic consumer product. • Significant experience with a broad range of standard molecular biology techniques i... • Exceptional organizational and project man... • Excellent communication, computer, documen... Drive research efforts on major projects that cross business orgs, with significant impact on the business: planning, conducting, analyzing, or presenting user research studies. he ability operate in a very fast-paced environment, Proven methodological skills including expert review, usability testing, playtesting, survey design, text & verbal analysis, and observational fieldwork, Strong communication, critical thinking, and creative problem-solving skills, Experience presenting qualitative and quantitative research results to engineers, designers, etc., including superior written, graphic, and presentation skills, Provides support for creating test stimuli - producing cards for card sorts, basic HTML clickpaths, or paper prototypes. Experience with a wide range of high exposure consumer products including tablets, mobile phones, TVs, and software applications. Information architecture 4. Cognitive Science - Human-computer Interaction. UX Researcher role is responsible for research, design, analytical, presentation, interpersonal, analysis, quantitative, organizational, technical, qualitative. Insight Global T-Mobile July 2015 to Current User Experience Researcher Bellevue, WA. UX is a growing and lucrative field. Senior UX Researcher, Cognizant Accelerator, Boulder, CO, May 2018-present OCTOBER 2019 - PRESENT. This section, however, is not just a list of your previous ux researcher responsibilities. Supported traditional research activities such as running remote, in-house, and in-field contextual studies, conducting user interviews, and utilizing other research methodologies (as appropriate). Identified accessibility issues in HR company wide application and worked with engineering team to resolve them. When it comes to the most important skills required to be a user experience researcher, we found that a lot of resumes listed 10.7% of user experience researchers included user interface, while 8.9% of resumes included user research, and 8.5% of resumes included research methods. Grew the user experience team from 1 person to 7 people (3 researchers, 3 designers, 1 manager). Utilize a range of different methods, including contextual field studies, participatory design sessions, and concept and user experience evaluations – maybe even create some new ones along the way! Stephanie’s Resume. surveys, user study designs, research reports, database queries, etc. This led to members of the product team, regardless of discipline, becoming strong advocates of user research. Senior Lead, User Experience Research, GoCanvas. Drove many large scoped cross-group initiatives such as benchmark studies and score-carding efforts. Their role includes identifying and interviewing users, analyzing market data, comparing findings, conducting A/B tests, and making recommendations based on statistics and test results. User Experience Researchers investigate users' needs and advise designers on user interface issues. Bunnyfoot. Developed project plans, screener surveys, & scripts for website usability testing. Keep it simple, include relevant information and don’t try to use it as a creative showcase. © 2020 Job Hero Limited. Conducted user experience research (including usability studies, contextual inquiries, focus groups, surveys, and co-design sessions) across all Macintosh Business Unit applications. Don’t miss out on listing: Full name; Your physical address (if company requires that, mention you’re willing to relocate); Phone and email address (choose a professional looking email); Jerome Brown. Equipping yourself with the necessary skills and knowledge, and learning to conduct UX research like a professional , while surrounding yourself with peers in the field who you can learn from are essential to becoming a UX researcher yourself. Drove consistent user experience across the Office organization with the creation of a UX Patterns Library. Organize, Execute, and Report Research: Identified and prioritized key research needs for Games for Windows while taking into account business goals, the user experience, and technological constraints. It’s the one thing the recruiter really cares about and pays the most attention to. I simply had no idea how to do that! Supported creation of deliverables, proofread final content. If you want to improve the user experience of the person reading your resume, check out this sample for an experienced UX designer below. Based on this research, created a UX strategy, personas, and use cases for bringing OneNote to iOS and Mac. I was a junior UX designer too and it is not hard for me to recall how long I was procrastinating to write my first resume for a junior designer position. • Excellent eye, hand, auditory coordination, editing and proofreading skills It helps the hiring manager decide whether the candidate has the skillset and experience to make a good fit for a position. Developed methods of analyzing existing data from analytics and client databases increasing visibility of trends. Led longitudinal research to understand the usage of Office:Mac in the first three months after the installation of the application. How to write a UX design resume header. Led the development and evangelization of usage data methods. Gergely Szabó has done excellent research on this topic, and put together some really great tips, including filling out PDF metadata, sharing your resume in a Dropbox folder (thus creating a single source of truth) and adding your profession in the filename. Influenced navigation changes to LCA internal portal to increase discoverability of content. That’s what your portfolio is for. Conducted two rounds of on-line interviews using WebEx. io or other similar tools for rapid prototyping, Dedicated UX research & testing experience working with mobile and desktop digital solutions, Experience doing research with managed clients where relationship building is critical part of every research touchpoint, Strong communication for engaging with users, project team members and other stakeholders, Experience in representing the user perspective, Experience in desktop, mobile or web application testing in both moderate and remote environments, Experience performing UX Research on software within an Agile SDLC, Experience working in Agile and/or Lean development methodologies, Experience developing in game engine environments (Unity/Unreal), Experience in sound design and game audio middleware authoring (FMOD, wWise), Online portfolio demonstrating user experience research process and deliverables (personal projects okay), Demonstrated understanding of qualitative and quantitative research methods, Demonstrated understanding of core UX Design principles, Success leading user research projects with demonstrated impact, Experience conducting mobile usability studies, Experience with wireframe and prototyping tools, Partner with designers, product managers and engineers to prioritize research opportunities in a fast-paced, rapidly changing environment, Experience with rapid usability testing methods such as RITE, Work with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment, Experience do user interviews, usability, eye-tracking, surveys, etc, Experience running moderated or unmoderated studies, Experience working in a UX role ideally in a b2b company, Prioritize multiple projects with competing demands, Experience with Business to Business, Fin-Tech, or Advertising research, Extensive experience conducting usability tests, Experience with Business to Business or Advertising research, Direct experience in an E-Commerce or consumer-facing environment, Experience conducting heuristic reviews for complex application, This is a senior level position so best suits someone with 5+ years of experience delivering across all phases of research, Strong portfolio of IA/visual design work, Experience with responsive design for Web sites/apps, Conduct independent research on multiple aspects of how users engage with novel products and experiences, Experience to communicate analysis and results to audience, Partner with UX and PM stakeholders to align on priorities and needs, Ideally 1-2 years of work experience in UX research, Desirable: BA/BS in Computer Science, Human-Computer Interaction, Cognitive Science, Information Science, related field, or equivalent practical experience, Have an eagerness to collaborate with designers, product managers, developers, and other stakeholders to prioritize research opportunities, A strong grasp of how research leads and influences the design process, Desired: Experience with Google Analytics, Web Trends, UserZoom, Morae and other UX tools, Strong track record in UX research that had measurable impact on product improvements, Several years of experience in physical, web, mobile, product usability research, Experience with agile/iterative development and project management methodologies, Experience with qualitative methods (in-depth interviews, focus groups, contextual research, behavioural analysis), Experience with contextual or ethnographic research, Experience with regulated medical product development (familiarity with IRB approvals), Experience partnering with business and data science specialists for learning exchange, Experience using common research tools including remote research and survey tools, MA/MS Human centered design & engineering, human factors, psychology or related field or a BA/BS and substantial industry experience, Experience with SQL, Python, SPSS and remote usability testing tools, such as Keynote or UserZoom, Internet, search and advertising experience, Evangelize the benefits and demonstrate return on investment of early and regular research across the company, Proven ability to translate findings into actionable product improvements, Solid knowledge of user-centered design, UX research methods, experimental design, observational and field methods, Expert skill in data analysis for applied research. Summary. UX is a growing field, and the role of the user experience researcher is becoming more and more pivotal. While a UX designer is more concerned with the consumer-facing final outcome of a project, a UX researcher focuses on the customers’ wants and needs. Conducted usability testing for six separate projects across various business units. Representative User Experience Research resume experience can include: Detail-oriented and ability to work independently on a variety of tasks Strong oral and written communication skills Work autonomously and effectively in a matrixed organization In the next article, I will tell you about growth levels (from Junior UX Researcher up to a Lead UX Researcher) and some measurable skills. When listing skills on your ux researcher resume, remember always to be honest about your level of ability. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ux researcher position you're applying to. January 2009 – January 2015. Hiring managers usually don’t want too much detail about the tools you know. I've previously argued that the key competences you need as a user experience practitioner fall into 8 areas: 1. Produced new research mechanisms to rapidly evaluate designs. 719 Ux Researcher jobs available on Indeed.com. Crafted the UX goals, use cases, and user scenarios for Office:Mac 2008 and Office:Mac 2011. User Experience Researcher and Anthropologist combines a qualitative research background with UX research methods to guide digital product teams and approach complex problems. Build Your Own Now. UX RESEARCHER. User Experience Consultant. Earlier I wrote about a minimal effective UX-team and how to understand if you need to hire a researcher into your team right now. Aaron Brako is an Interaction Designer at Google who is currently building experiences … Able to attend meetings, take notes, and ensure tasks are completed, Demonstrated facilitation or moderating skills, Quantitative research skills, with experience correlating quant and qual data, Solid understanding of web analytics tools and strong quantitative analysis skills, Excellent storytelling and organizational skills to ensure that the results of your research have long-lasting impact, Experience working with design programs (Sketch, Adobe, etc.) The average base salary for user experience researcher jobs in the United States is $140,882 per year. User needs research 2. Aaron Brako. User experience designers tend to have a lot of contract gigs, which make for very long resumes. across different time zones (US, Germany, India, Australia, etc. Presenting UX research findings to engineering and business teams. Conducted usability testing from wireframes to high-fidelity prototypes during multiple iterations. Refined study methodologies to include face to face interactions with customers leading to increased quality of results in desktop and mobile applications. Defined customer base including Persona creation. Examples include: formative lab studies, remote lab studies, benchmarking, contextual inquiries, focus groups, card sorts, usage data, surveys, cognitive walkthroughs, ethnography research, persona development, surveys, and eye tracking. One of my favorites is Karl Smith in the United Kingdom, because I use him as an extreme use case for Jobvite. User Experience research for the Applications Media and Publishing team. A UX designer resume lists the skills, education, and experience of a designer on a short one-page document. Part of this experience needs to be working on a mobile application, Experience with Qualtrics, Optimal Workshop, UserZoom, usertesting.com or other survey or research tool experience good, Excellent interpersonal skills and demonstrated ability to work with a wide variety of stakeholders from different disciplines and levels, Strong communication skills Familiarity with Sketch App or similar design tools, Strong verbal and written presentation skills to communicate clear, concise findings and actionable recommendations, Strong moderation skills and methods for research facilitation and consensus building are better than chocolate, Strong Powerpoint skills along with MS Office Proficiency, Quantitative research skills, with experience correlating quant and qual data is ideal, Strong interpersonal skills and ability to build and sustain internal and external partnerships, Excellent analytical skills, especially with regard to observation of user behavior, Demonstrable data driven design skills with a strong research portfolio, Excellent communication & collaboration skills and the ability to facilitate discussions, Experience in applied product research and 3+ years of experience with user experiences, such as enterprise or ads, Organizational skills to manage multiple projects with different deadlines and prioritize tasks independently, Proven experience documenting customer insights, mapping workflows, and developing user personas, Basic UX design wireframing & prototyping skills, Hands on experience conducting user experience research, Experience with Google/Adobe Analytics, Web Trends, UserZoom, Validately, Smaply, JIRA, Slack, and other usability testing and analytical software, Prepare and effectively communicate bespoke reporting deliverables, Experience leading user research projects with a portfolio that demonstrates research plans and results that showcase your contributions and impact, Experience conducting research on complex user experiences, Work experience in a User Experience Research role in an applied research setting, Proven success leading User Research projects with demonstrated impact, Experience in measuring user adoption, engagement, and retention a strong asset, Knowledge and experience in user experience design, including human-centered design principles, industry standards, information architecture and navigation, Demonstrated experience helping organizations improve their research methods, Effectively present and communicate test result insights and recommendations to stakeholders and digital teams, Demonstrated experience planning and executing of usability tests in short periods of time, A motivated thought-leader who can effectively innovate big ideas and communicate them, Experience in planning and conducting user research, particularly selecting the best way to validate a particular query from a variety of methods, Effectively communicate research insights to stakeholders and team members, Able to effectively plan a variety of research studies such as ethnographies, contextual interviews and usability testing, Communicate research results clearly and effectively to different teams and recommend concrete design decisions, Skills in project management and organization are key in identifying internal stakeholders to drive new process creation and awareness, A critical thinker who knows how to design valid tests and produce useful insights about user experiences, An effective communicator able to clearly articulate the importance of findings and demonstrate the value of results, Communicate results effectively to executive/management customers as well as associated groups, Four or more years of experience in User Experience Insights, Experience in user experience/ interaction design, Communicate clearly and effectively with stakeholders, Experience working in the user experience research field within a fast-paced software development environment, Experience as a UX experience researcher, usability lab manager, usability specialist, or equivalent UX role, Experience in applied product research or user experience research, Experience with usability and analytical software tools (e.g., UserZoom, Validately, Google Analytics) desired, Experience as a user experience researcher, interaction designer, information architect, or similar role, Demonstrated ability to plan and execute usability tests and other UX research, analyze data and provide specific, prioritized recommendations, Can-do attitude with the ability to solve problems creatively and effectively, Prior experience with MATLAB, R, C++, and/or Python, Exceptional interpersonal, collaboration, organizational and communication skills, Adapt and innovate research methodologies and share with the team to help enrich the team’s skills and expertise, Facilitate execution of the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for different modules, Practical experience developing study designs, testing, analyzing, reporting, and presenting findings, Hands-on experience with lab-based user testing, remote testing, iterative prototype testing, concept testing, field research, and survey design, Experience writing research plans, scripts, taking notes, analyzing results and writing reports, Experience studying user behavior and opinion through user testing, contextual interviews, observation, surveys, A/B testing, Experience planning, conducting, and analyzing a broad range of qualitative and quantitative user research techniques, Demonstrated expertise with discovering, reporting, and presenting actionable insights for product and design teams, Support user experience research manager in planning, executing, and analysing data for strategic research projects as necessary, Extensive experience providing research and deep insights leading to compelling and quality interfaces, Experience with planning, executing and reporting results, Knowledge of user experience research tools and techniques (e.g., usability testing, heuristic reviews, card sorting, lo-fidelity prototyping methods, etc. Analytics and client databases increasing visibility of trends created a UX Rhythm into the engineering cycle investigate '! 1:1 interviews with application end-users to discover usability issues Hach 's environment Association... 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Your user experience research Professionals Association to see if there are any upcoming events you can have impact... A semantic differential study to analyze initial user impressions for Sony UI designs sure to make good! Strategy for OneNote for iOS into 8 areas: 1 methods for measuring users ' and. Changes to LCA internal portal to increase discoverability of content idea how to do!! Consisted of conducting various types of research recommendations across multiple usability studies on procurement application user! Conducted contextual inquiries into reports and communicated the findings to engineering and Management.